Cross-Regional Support at Coherent
At Coherent, we understand that your operations span borders—and so should your support. Our Cross-Regional Support program ensures your equipment receives expert service, wherever it’s installed.
Seamless Service Across Borders
Whether you’re relocating systems, expanding into new markets, or managing global fleets, Coherent’s support infrastructure is designed to follow you. We coordinate service delivery across regions to maintain uptime, compliance, and performance.
What You Can Expect
- Global Coverage: Access to Coherent’s certified service teams in over 50 locations worldwide.
- Warranty Continuity: We help you navigate warranty coverage when equipment moves across regions.
- Onboarding Assistance: Our specialists guide you through the setup and documentation process to ensure a smooth transition.
- Localized Expertise: Regional service managers tailor support to local regulations, logistics, and language needs.
How It Works
- Notify Us: Let us know when equipment is moving or being installed in a new region.
- Review & Align: We’ll assess warranty terms and service strategy to ensure coverage.
- Activate Support: Once onboarded, your system is eligible for local service and remote diagnostics.