Advantage Plus™ allows you to choose the service level that meets your uptime strategy.  A supplement to standard warranty or our Productivity Plus™ service agreement warranty extensions, Advantage Plus (APlus) leverages our global service logistics expertise to offer you a menu of support options:

Standard depot repair for customers that prefer to carry spares and have full control of the service process.

Fifteen (15) business-day replacement method for customer that need predictability and would like to carry a thin support layer of spare replacement units.

Two (2) business-day replacement shipments for customers that need us to hold spares within their Coherent region.

We carry the spares to meet your chosen service level, guaranteed.

APlus allows you to select your service strategy

Expanded flexibility to choose your method of service with coverage that fits

Enhanced service level transparency provides guaranteed results in your region of choice

Optimized service response with minimal inventory investment for you

Increased confidence for your business and customer commitments

APlus saves you money

Improved equipment utilization; performance and availability at optimal levels saves downtime costs

Reduced inventory burden and ongoing carrying costs estimated to be at 30% of inventory value each year, slashes cash outlay and annual costs

Enlarged support area through Coherent eliminates the need to invest in newly penetrated regions

APlus standard offerings

Two (2) Business Day Advance Replacement. We hold the stock. We’ll ship you a replacement unit, in advance of your returned unit, from one of our global logistic warehouses within 2 business days….guaranteed.

Fifteen (15) Business Day Return Replacement – Predictable and reduced repair time. Ship us your failed unit and receive a replacement unit within 15 business days…guaranteed.

Need faster response?  Ask us for a custom Advantage Plus Service Agreement to meet your unique needs. Please contact our Service Agreement Representative at 1-800-367-7890 (US and Canada), 1-408-764-4050, or email us at APlus@Coherent.com.

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